Why Healthcare AI Needs a Compliance Safety Net

AI is rapidly transforming healthcare—but most tools are launched without a built-in safety net.

Too often, health tech vendors deploy AI solutions without asking the vital question:

“What happens when this technology fails or causes harm?”

Unfortunately, many AI systems lack any compliance or clinical safety review. There’s no quality assurance, no accountability, no oversight.

This gap is exactly why we created Verbal.

Think of us as the air traffic control tower for clinical AI. We monitor 100% of patient interactions—whether human-led or AI-driven—for billing compliance, clinical safety, and adherence to care protocols.

Already, Verbal has flagged critical issues that manual QA missed, including:

• A suicide risk assessment marked “not applicable” in a patient who screened positive for suicidal ideation

• A missing safety plan during a high-risk visit, putting the provider at risk of audit and clawbacks

• A missed medication follow-up protocol that human reviewers overlooked

This isn’t about minor errors or typos. It’s about protecting patients, preventing lawsuits, and ensuring safe, quality care in an AI-powered world.

The truth is: AI doesn’t replace oversight—it multiplies the need for it.

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• Verbal Joins the Healthie App Marketplace